Privacy Policy

1. Introduction

At Weave ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered data platform and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Account credentials and authentication information
• Payment and billing information
• Company information and job title
• Communication preferences

2.2 Usage Information

We automatically collect information about how you use our services:

• Log data, including IP addresses and browser information
• Device information and operating system details
• Usage patterns and feature interactions
• Performance metrics and error reports

2.3 Business Data

Through our integrations, we may process business data from your connected systems. This data is processed solely to provide our services and is subject to strict security and confidentiality measures.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about our services
• Provide customer support and technical assistance
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or acquisition

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal information, subject to certain exceptions for legal and business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Objection to processing
• Withdrawal of consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@weave.com
Address: [Company Address]
Phone: [Phone Number]